Last updated: March 2026
1. Who We Are
Mindalizer, Lda. ("Mindalizer", "we", "us") is a boutique consulting firm registered in Portugal, specialising in AI agent systems, Jira & project management, and LLM readiness. Our registered address is Av. D. João II, nº50 – 4º, Parque das Nações, 1990-095 Lisboa, Portugal.
For any privacy-related questions, contact us at info@mindalizer.com.
2. What Data We Collect
We may collect the following categories of personal data:
- Contact information — name, email address, phone number provided via our contact form, chat widget, or email.
- Business information — company name, job title, and details about your project or challenge shared during a discovery call or consultation.
- Usage data — anonymised analytics data such as pages visited, browser type, and session duration, collected via standard web analytics tools.
- Chat interactions — messages exchanged with our AI assistant on this website, including any email address voluntarily provided.
3. How We Use Your Data
We use your personal data solely for the following purposes:
- To respond to your enquiries and schedule discovery calls
- To deliver consulting services you have engaged us for
- To send you relevant communications you have explicitly requested
- To improve our website and services through anonymised analytics
We do not use your data for automated profiling or sell it to third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR:
- Legitimate interest — responding to your enquiry and conducting pre-sales conversations
- Contractual necessity — delivering services when a project agreement is in place
- Consent — where you have explicitly opted in (e.g. subscribing to updates)
5. Data Retention
We retain personal data only as long as necessary for the purpose it was collected, or as required by Portuguese and EU law. Enquiry data is retained for up to 24 months. Project-related data is retained for the duration of the engagement plus 5 years for legal and accounting obligations.
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data ("right to be forgotten")
- Object to or restrict processing
- Request portability of your data
- Lodge a complaint with the Portuguese data protection authority (CNPD) at cnpd.pt
To exercise any of these rights, contact us at info@mindalizer.com. We will respond within 30 days.
7. Third-Party Services
Our website and operations use a limited set of third-party services:
- OpenAI — powers the AI assistant chat widget; messages are processed under OpenAI's data processing agreement
- Google Sheets — used to log contact enquiries internally
- Telegram — used for internal notifications when a new enquiry is received
- Google Fonts — font delivery; Google may log your IP address
All third parties are selected to ensure an adequate level of data protection consistent with GDPR requirements.
8. Cookies
This website uses only essential technical cookies required for basic functionality. We do not use advertising cookies or tracking cookies. You can control cookie settings via your browser preferences.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All data transmissions are encrypted via HTTPS.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact
For any questions about this Privacy Policy or how we handle your data, please contact us at info@mindalizer.com or write to us at Av. D. João II, nº50 – 4º, 1990-095 Lisboa, Portugal.